Privacy Policy

Last Updated: June 15, 2026

PT Toffin Indonesia ("Toffin", "Company", "We", "Us", or "Our") respects Your privacy and is committed to protecting Your Personal Data. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You use the Toffin Internal App ("Application").

By accessing or using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Application

Refers to Toffin Internal App, a software application provided by PT Toffin Indonesia.

Company

PT Toffin Indonesia
Jl. Pluit Permai No.4, RT.1/RW.7, Pluit, Penjaringan, Jakarta Utara 14450, Indonesia.

Personal Data

Any information relating to an identified or identifiable individual.

Service

Refers to the Toffin Internal App and related services.

Device

Any device capable of accessing the Service, including smartphones, tablets, or computers.

User

The individual accessing or using the Application.

2. Information We Collect

Personal Information

While using the Application, We may collect certain personally identifiable information, including but not limited to:

Full name
Email address
Phone number
Account information
Usage data

Usage Data

Usage Data may be collected automatically and may include:

IP address
Device information
Operating system
Browser type
Application activity
Access times and dates
Diagnostic and analytics information

Information Collected Through Device Permissions

Subject to Your permission, the Application may access:

Location Information

Used to support location-based features and operational requirements.

Camera and Photo Library

Used for capturing, uploading, and managing images required by Application features.

You may enable or disable these permissions at any time through Your device settings.

3. How We Use Your Information

We may use Your Personal Data for the following purposes:

To provide and maintain the Service
To manage user accounts
To authenticate and authorize access
To improve Application functionality and performance
To provide support and respond to inquiries
To communicate updates, notices, and service information
To analyze usage trends and improve user experience
To comply with legal and regulatory obligations
To protect the security and integrity of the Application

4. Sharing of Information

We do not sell Your Personal Data.

We may share information in the following circumstances:

Service Providers

With trusted third-party providers who assist in operating the Service.

Affiliates

With companies affiliated with PT Toffin Indonesia.

Business Transfers

In connection with mergers, acquisitions, restructurings, or transfers of business assets.

Legal Requirements

Where disclosure is required by law, regulation, court order, or governmental request.

With Your Consent

For any other purpose disclosed to You and approved by You.

5. Data Retention

We retain Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, security, and operational requirements.

Account Information

Retained during the active account period and for up to 24 months after account closure.

Customer Support Information

Support communications and related records may be retained for up to 24 months.

Usage Data

Analytics, logs, and system records may be retained for up to 24 months or longer when required for security, fraud prevention, or legal compliance.

When retention periods expire, data will be securely deleted or anonymized.

6. International Data Transfers

Your information may be processed or stored on systems located outside Your jurisdiction.

Where applicable, We implement reasonable safeguards to ensure Personal Data remains protected and processed in accordance with applicable data protection laws.

7. Your Rights

Subject to applicable laws, You may have the right to:

Access Your Personal Data
Correct inaccurate information
Request deletion of Personal Data
Withdraw consent where applicable
Request information regarding data processing activities

To exercise these rights, please contact Us using the information provided below.

8. Deletion of Personal Data

You may request deletion of Your Personal Data by:

Using available account management features within the Application; or
Contacting Us directly.

Please note that certain information may be retained where required by law or for legitimate business purposes.

9. Security

We implement reasonable administrative, technical, and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Children's Privacy

The Application is not intended for individuals under the age of 16.

We do not knowingly collect Personal Data from children under 16 years of age. If We become aware that such information has been collected, We will take appropriate steps to delete it.

11. Third-Party Websites

The Application may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites and encourage Users to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

Your continued use of the Application after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If You have any questions regarding this Privacy Policy or Your Personal Data, please contact:

PT Toffin Indonesia
Jl. Pluit Permai No.4, RT.1/RW.7, Pluit, Penjaringan,
Jakarta Utara 14450, Indonesia

Email: info@toffin.id
Website: https://toffin.id